GENERAL CONDITIONS OF SALE AND USE

This site is operated by the micro-enterprise registered under Siret 97951458500012, founded by Théo Piveteau. We designate by "we", "our" and "us" the FruitVase.com brand.

By visiting our site and making a purchase, you are accessing our services and agreeing to our Terms of Service (TOS) and all associated terms and policies. These terms apply to all users, including visitors, customers, and content providers.

Please read these T&Cs carefully before using our site. By accessing them, you agree to comply with these terms. If you do not agree, you will not be able to access the site or use its services.

We reserve the right to modify these T&Cs. It is your responsibility to check this page regularly for changes. Your continued use of the site after changes are posted constitutes your acceptance of them.

Our store is hosted on Shopify Inc., which provides us with the e-commerce platform necessary to sell our products.


ARTICLE 1 – GENERAL CONDITIONS OF USE OF THE STORE :

By accepting these T&Cs, you certify that you are of legal age in your region, province or state, and you authorize the use of this site by any minor in your care.

Use of our products for any illegal or unauthorized purpose is strictly prohibited. You must also comply with the laws of your jurisdiction, including copyright laws.

You may not transmit any viruses, worms or any harmful code.

Any violation of these Terms may result in immediate termination of your Services.


ARTICLE 2 – GENERAL CONDITIONS:

We reserve the right to refuse service to anyone who we believe does not comply with our terms or policies, or if required by applicable law, including if our system indicates that the order poses a high risk of fraud.

You understand that your content (not including credit card information), may be transferred unencrypted, which includes transmissions over various networks and changes necessary to conform to technical requirements of the connection. Your credit card information, however, is always encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of or access to the Service, or any contact on the website, without our express written permission.

The headings used in this agreement are for convenience only and will not affect these Terms.


ARTICLE 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION :

We are not responsible for any inaccurate, incomplete or outdated information on this site. The content is provided for general information purposes only and should not be used as the sole basis for making decisions. Any reliance on this information is at your own risk.

This site may contain historical data that is not current and is provided for your reference only. We reserve the right to modify the content at any time, without obligation to update. It is your responsibility to check for changes.


ARTICLE 4 – MODIFICATIONS TO THE SERVICE AND PRICES :

Prices for our products are subject to change without notice. Price changes apply to new orders only and do not affect orders already placed.

We reserve the right to modify or discontinue the Service (or any part thereof) at any time without notice.

We are not responsible for any price changes, modification, suspension or discontinuance of the Service, whether to you or to any third party.


ARTICLE 5 – PRODUCTS OR SERVICES :

We have made every effort to display the colours and images of the products accurately, but we cannot guarantee that your monitor's display of any colour will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. This right may be exercised on a case-by-case basis. We may also limit the quantities of any products or services offered. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

All products or services offered on our site comply with French legislation and benefit from the 2-year legal guarantee of conformity. This guarantee covers any lack of conformity existing at the time of delivery of the product. In the event of non-conformity, you can contact us to request a repair, a replacement or, if this is not possible, a refund of the product in accordance with the legal provisions in force.

We do not warrant that the quality of any products, services, information, or other material purchased by you will meet your expectations, or that any errors in the Service will be corrected.


ARTICLE 6 - RIGHT OF WITHDRAWAL :

In accordance with current legislation, the customer has a right of withdrawal of 14 days from receipt of the product. However, we kindly offer an extended withdrawal period of 30 days.

To exercise this right, the customer must notify his decision by email to fruitvase.care@gmail.com. The product must be returned in its original condition and packaging, accompanied by all possible accessories. Return costs are the responsibility of the customer, except in the case of a defective product.

The refund will be made within 14 days of receipt of the returned product, by the same means of payment used when ordering. The right of withdrawal does not apply to personalized products.

WITHDRAWAL FORM TO SEND BY EMAIL:

"Attention FruitVase.com:

I hereby notify you of my withdrawal from the contract for the sale of the property below:

  • Ordered on:
  • Received on:
  • Consumer Name:
  • Address of consumer(s):
  • Signature of the consumer(s) (only if this form is notified on paper):
  • Withdrawal date:

In accordance with Article 2 of Decree No. 2022-424 of March 25, 2022, these provisions come into force on May 28, 2022."


ARTICLE 6 – BILLING AND ACCOUNT INFORMATION :

We reserve the right to refuse any order. We may limit or cancel quantities purchased per person, household, or order, including orders placed under the same customer account, credit card, or the same billing and shipping address. If we make a change to or cancel an order, we will notify you via the email address and/or phone number provided at the time the order was made.

You agree to provide accurate and current purchase and account information for all purchases made. You are responsible for promptly updating your account, including your email address and credit card information, to ensure that your transactions are processed correctly and that we can contact you as needed.


ARTICLE 7 – OPTIONAL TOOLS :

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

These tools are provided to you “as is” and “as available” without any warranty. We are not responsible for the consequences of your use of third-party tools.

Use of such tools is at your own discretion and risk. It shall be your responsibility to check the terms of use for such tools with their providers and to accept them.

We may also offer new services and features on our site in the future, which will be subject to these T&Cs.


ARTICLE 8 – THIRD PARTY LINKS :

Our Service may include content, products and services from third-parties.

Links to third-party sites on our site are not affiliated with us. We do not verify their content or guarantee their accuracy. We are not responsible for the content, products, or services offered by these sites.

We are not liable for any harm or damages resulting from the purchase or use of goods or services from any third-party websites. Before engaging in any transaction, we encourage you to carefully review their policies and practices. If you have any complaints or questions regarding third-party products, please contact the third-party directly.


ARTICLE 9 – COMMENTS, FEEDBACK AND OTHER SUBMISSIONS :

If you submit specific content (such as contest entries) or comments to us, you grant us unlimited use of those comments: we may copy, publish, distribute, and translate them without any obligation of confidentiality, compensation, or response.

We reserve the right to remove any content that we deem to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or violates another's intellectual property or our Terms of Service.

You must ensure that your comments do not violate any third-party right (such as copyright or trademark) and do not contain any unlawful, abusive, obscene or malicious material. You must not use a false e-mail address or pretend to be someone other than yourself. You are solely responsible for the accuracy of your comments, and we cannot be liable for any comments posted by you or any third-party.


ARTICLE 10 – PERSONAL INFORMATION :

Your submission of personal information through our store is governed by our Privacy Policy. Click here to view our Privacy Policy .


ARTICLE 11 - RIGHT TO OPPOSE TELEPHONE CANVASSING :

You have the right to object to telephone canvassing. If you do not wish to receive calls for marketing purposes, you can register on the Bloctel opt-out list at the following address: bloctel.gouv.fr .

Additionally, please inform us by email at fruitvase.care@gmail.com of your wish not to be contacted by telephone. We will respect your request in accordance with applicable law.


ARTICLE 12 – PROHIBITED USES :

In addition to the other prohibitions mentioned in our T&Cs, you may not use our site or its content:

  • For illegal purposes or to incite illegal acts.
  • To violate any local, national or international laws or regulations.
  • To violate our intellectual property rights or those of third parties.
  • To harass, discriminate against or intimidate anyone.
  • To submit false or misleading information.
  • To transmit viruses or other malicious code.
  • To collect personal information from others without permission.
  • To send spam, phishing or other inappropriate behavior.
  • For obscene or immoral purposes.
  • To disrupt or circumvent the security measures of the Site.

We reserve the right to terminate your access to the Service for violating these prohibitions.


ARTICLE 13 – EXCLUSION OF WARRANTIES AND LIMITATION OF LIABILITY :

We do not guarantee that your use of our Service will be uninterrupted, secure or error-free. The results that you obtain from the Service may not be accurate or reliable.

We may withdraw or cancel the Service at any time, without notice.

Your use of the Service is at your own risk. The Service, and all products and services provided therein, are provided "as is" and "as available" without warranties of any kind, either express or implied, including those of merchantability or fitness for a particular purpose.

FruitVase.com and the micro-enterprise (Siret 97951458500012) cannot be held responsible for any damages, including injuries, losses, claims or direct, indirect, incidental, punitive or consequential damages. This includes loss of profits, revenue, data, or other damages related to your use of the Service, even in the event of negligence.

In some states or jurisdictions it may not be possible to exclude or limit liability for consequential or incidental damages. In such cases, our liability shall be limited to the maximum extent permitted by law.


ARTICLE 14 – COMPENSATION :

You agree to indemnify and defend FruitVase.com and the micro-enterprise (Siret 97951458500012) against any claim or demand from third parties. This includes reimbursement of attorneys' fees, resulting from your violation of these T&Cs, or any law or right of a third party.


ARTICLE 15 – SEVERABILITY :

In the event that any provision of these Terms is found to be unlawful, void or unenforceable, that provision will be severed from these Terms without affecting the validity and enforceability of any remaining provisions, which will remain in full force and effect.


ARTICLE 16 – TERMINATION :

These Terms are effective unless and until terminated by either party. You may terminate these Terms at any time by notifying us that you no longer wish to use our Services, or by simply ceasing to use our site.

We reserve the right to terminate this Agreement without notice if we suspect a material breach of these Terms. In such event, we will notify you in writing of our decision. In the event of termination, you will remain liable for amounts due up to the effective date of termination.

Contractual obligations that arose prior to termination will survive termination. This includes, but is not limited to, payment obligations and intellectual property commitments.

If you believe that the termination was unjustified, you may challenge this decision in writing, and we will review your complaint as soon as possible.


ARTICLE 18 – APPLICABLE LAW AND DISPUTE RESOLUTION :

In accordance with current legislation, these general conditions are governed by French law. In the event of a dispute, we invite you to contact our customer service at fruitvase.care@gmail.com in order to try to resolve the dispute.

If the dispute is not resolved within a reasonable time, the consumer may resort to mediation. We have joined the CM2C organization, a consumer mediator approved by the Consumer Mediation Evaluation and Control Commission (CECMC). The customer can contact the mediator via this means:

Mediation is free and can be used after an attempt to resolve the dispute amicably with our customer service.


ARTICLE 19 – MODIFICATIONS TO THE GENERAL CONDITIONS :

You can review the current version of the Terms at any time on this page. We reserve the right to update or modify these Terms at our discretion by posting changes on our site. It is your responsibility to check our site periodically. Your continued use of our Services after we post changes constitutes your acceptance of those changes.


ARTICLE 20 – CONTACT DETAILS :

Questions regarding the T&Cs should be sent to us at fruitvase.care@gmail.com.